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Privacy Policy

Last updated: March 9, 2026

1. Introduction

AgentBox is a product owned and operated by MAYVK ("we", "our", or "us"). MAYVK operates the AgentBox mobile application and website (agentbox.mayvk.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information

  • Name and email address
  • Password (encrypted with bcrypt, never stored in plain text)
  • Authentication tokens for session management

Third-Party Login

  • If you sign in with Facebook or other providers, we receive your public profile information (name, email, profile picture)
  • We do not post to your social media accounts or access your friends list

Task Data

  • Tasks you submit to AgentBox (text descriptions)
  • Files you upload for task processing
  • Task results, screen recordings, and outputs generated by your agent

Browser Session Data

  • When you use cookie sync to log into websites through AgentBox, browser cookies are transferred from your device to your private cloud machine
  • These cookies are stored only on your dedicated machine and are not accessible to us or other users

Usage Data

  • Device information and app usage patterns
  • Error logs for debugging and service improvement

3. How We Use Your Information

  • To create and manage your account
  • To provision and maintain your private cloud machine
  • To execute tasks you submit
  • To improve our service and fix bugs
  • To communicate with you about your account or service updates
  • To detect and prevent fraud or abuse

4. Data Isolation

Each AgentBox user receives their own dedicated cloud machine. Your data, files, browser sessions, and credentials are completely isolated from other users. We do not share resources between users.

5. Data Sharing

We do not sell your personal information. We may share data only in these cases:

  • AI Providers: Task descriptions are sent to AI providers (such as Anthropic Claude or OpenAI) to process your tasks. These providers have their own privacy policies.
  • Infrastructure: We use cloud providers (DigitalOcean, Cloudflare) to host your machine. They do not have access to your data.
  • Legal Requirements: If required by law, regulation, or legal process.

6. Data Retention

Your data is retained for as long as your account is active. If you delete your account, your cloud machine and all associated data (tasks, files, browser sessions, recordings) are permanently deleted within 30 days.

7. Data Deletion

You can request deletion of your data at any time. See our Data Deletion Policy for instructions.

8. Security

  • Passwords are hashed with bcrypt
  • All connections use HTTPS/TLS encryption
  • Authentication uses short-lived JWT tokens with secure refresh
  • Each user's cloud machine is isolated with its own environment

9. Children's Privacy

AgentBox is not intended for use by anyone under the age of 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: info@support.mayvk.com